By the end of this month, Grab will be introducing a tiered rewards programme called Emerald Circles, for its drivers.
With weekly trip targets at the core, Grab guarantees gross monthly incomes of $6,888 to $11,888 before deducting expenses such as fuel, rental fees and 20% commission fee.
Grab Singapore Head Lim Kell Jay said on Monday (Oct 22) that if a driver fails to reach this amount despite meeting the weekly targets, the company will top up the amount.
The Emerald Circle consists of four tiers: Emerald, Ruby, Sapphire, and Diamond.
At the lowest Emerald tier, Grab guarantees a gross monthly income of $2,400 if they hit 50 trips a week, and up to $6,888 if they hit 140 trips per week.
Meanwhile, the highest Diamond tier (invite-only) promises drivers a gross income of $4,500 if they hit 75 trips a week, and up to $11,888 if they can hit 180 trips per week.
All drivers, apart from GrabHitch drivers, automatically start out in the Emerald tier and they can progress to the next tier by accumulating Experience Points (XP) when they pay a commission fee to Grab.
This Emerald Circle scheme will also give drivers access to fuel discounts, medical and dental benefits, among others.
Beyond these perks, Lim said that Grab will be partnering various food and beverage outlets to offer its drivers $1 breakfasts by November.
He added that he knows that many of its driver-partners are unhappy, and they are working hard to address their concerns with the launch of new initiatives.
Majority of Grab Drivers Want To Jump On The Go-Jek Bandwagon
Meanwhile, a post on Go-Jek’s sign-up incentive has been uploaded on a local taxi drivers’ Facebook group:
According to the post, Go-Jek is allegedly rewarding new drivers with $1,300 if they hit 120 trips a week. A bigger bonus of $1,800 will be awarded if they complete 150 trips in a week.
To top it off, drivers will apparently not be subjected to Acceptance Rate and Cancellation Rate requirements.
This however, remains a rumour as the news does not come from an official source.
Shin Min Daily News, who reported on this, has reached out to Go-Jek for confirmation, but the Indonesian company has not yet responded.
A recent online poll conducted by Facebook group Singapore Private Hire Car Drivers & Riders Community revealed that 86% of 1,200 respondents said they would quit Grab and switch over to Go-Jek when the latter arrives here in late November.
Commenting on Go-Jek’s impending arrival to Singapore, Lim describes competition as a good thing as it pushes them to “be better … [and] more innovative”.
“Each time a competitor comes in, it pushes us to change our course a little bit. I don’t know [how] yet, but we need to remain relevant to our customers.”
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