Launched back in 2017, Lazada’s LiveUp membership programme promised pretty impressive benefits for consumers who spent most of their money on online platforms.
At $49.90 a year, it offered members free delivery for orders on Lazada, and perks like $3 off Grab rides, 2 free months of Netflix, and rebates on Redmart and Lazada orders.
For those who are curious about how beneficial it is but remain reluctant to commit, LiveUp also offered a 60-day free trial.
According to a report on AsiaOne, however, there are upcoming changes to the membership plan that members might not be happy with.
Come 1 July, LiveUp membership fees will cost $59.90/year – $10 more than the current fee.
Next, there will be no more free delivery for Lazada orders.
Here’s a rundown of LiveUp’s benefits come 1 July:
One thing that is an improvement, however, is that the rebate cap will be increased by $20 to $50/month.
Current LiveUp Members Aren’t Impressed
According to a thread on Reddit discussing the upcoming changes, current LiveUp members aren’t too happy and are already looking to cancel their memberships.
A few Redditors offered that with 2 months of free Netflix subscription, members technically just need to earn $30 worth of rebates to ‘break even’, but it seems like most would rather just forgo that and cancel their memberships.
Lazada Offering Pro-Rated Refunds For Cancellations
There’s some relief for existing members who want to tap out, however.
Lazada is offering current members the option to cancel their subscription and receive a pro-rated refund when the changes kick in on 1 July.
LiveUp members, will you be sticking around in spite of these changes? Let us know!
To apply for a refund, members can fill up this form by 31 August.
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